Empowering Retail Transformation
RCP is an innovative retail management consulting firm dedicated to providing superior service and enduring value to our clients. We combine our consultants' deep retail business knowledge and cross-functional capabilities to deliver superior design and implementation of strategy, technology, and process solutions.
Our firm's unique combination of industry focus, knowledge-based approach, and rapid, end-to-end solution deployment helps clients to achieve their business potential by leveraging our proven methodologies.
RCP Named Most Promising Customer Experience Management Services Company for 2022
Our innovative and experienced approach towards Customer Engagement initiatives helps differentiate our services and deliver strategic value to our clients.
Our Areas of Expertise
Deliver a seamless experience across all channels utilizing a common, real-time platform
Protect your customer's data and your organization against fraudsters and intrusions
SELF-SERVICE / SELF-CHECKOUT
Provide the right tools and solutions that empower your customers' ability to serve themselves
Deliver a seamless experience for your customers built on real-time visibility to all of your cross-channel orders
CUSTOMER JOURNEY MAPPING
Understand all of your customer touchpoints and the solutions required to deliver on their expectations