100 Cambridge Street, 14th Floor, Boston, MA 02114

©2020 by Retail Consulting Partners.

RCP IN THE NEWS

Industry Articles & Press Releases

COVID-19: SHORT-TERM RECOMMENDATIONS FOR RETAILERS

As stores continue to close and corporate office employees shift their efforts towards working from home, what are those next set of items that retailers should begin focusing on during these unprecedented times?

 

RCP has compiled a set of short-term recommendations that your Store Systems and Store Operations teams can be addressing during this pandemic.

FORMER BRP LEADERS FORM RETAIL CONSULTING PARTNERS, LLC TO CONTINUE ADVISING LEADING RETAILERS

New firm will maintain sole retail industry focus while leveraging strong project experience and proven methodologies

REDIRON & RETAIL CONSULTING PARTNERS (RCP) ANNOUNCE STRATEGIC PARTNERSHIP

Partnership uniquely positions the organizations to be a single full-service provider of business and technology consulting and services for the retail industry

PERSONALIZATION AND MOBILE CAPABILITIES TOP CUSTOMER ENGAGEMENT PRIORITIES AS SELF-SERVICE RETAIL SHOWS GREATEST GROWTH, ACCORDING TO NEW RCP REPORT

81% of Retailers Have Identified Retail Mobility as a Top Priority for 2020

MERCHANTS’ POS SYSTEMS AMBITIONS INCLUDE OMNI-CHANNEL AND ENHANCEMENTS: SURVEY

As merchants consider updates to their point-of-sale systems this year, many—59%—want to add omni-channel capabilities, finds the 2020 POS/Customer Engagement Survey from Retail Consulting Partners (RCP).

BLOOMINGDALE'S GOES FOR WORLD BAZAAR THEME IN ROTATING CONCEPT SHOP

Department store chain Bloomingdale's has opened the doors to its annual pop-up, The Carousel, with an international theme of handcrafted pieces and unique international finds based on the theme: World Bazaar.

 

This article from Luxury Daily talks about Bloomingdale's strategy and includes insights and analysis about in-store pop-ups from RCP Managing Partner Ryan Grogman. 

THE EVOLUTION OF ELECTRONIC PAYMENTS

Mobile wallets and the use of mobile apps are expected to grow in 2020 as customers set expectations with retailers.

 

This article from C-Store Decisions provides insight and analysis around the evolution and adoption of new and emerging payment types, including quotes from RCP Managing Partner Perry Kramer and statistics from our 2020 POS/Customer Engagement Survey Report.

CONSUMERS ARE STILL SPLIT ON FACIAL RECOGNITION

While some consumers are warming up to retail tech, others aren’t as charmed by it—even if it results in more personalized experiences.


Read up on some recent polls and studies about the use of facial recognition technology, including insights from RCP Managing Partner Perry Kramer.