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ORDER MANAGEMENT

Deliver a seamless experience for your customers built on real-time visibility to all of your cross-channel orders

 

OVERVIEW

In today's on-demand economy, the need for a modern order management system (OMS) has become imperative for retailers. Consumers have an expectation of being able to buy anywhere, receive anywhere and return anywhere.  As a result, it's critical that retailers have an OMS that can provide real-time visibility into product availability and order status.


The OMS can be viewed as the brains of the operation with all transaction and customer data coming in and going out of the system to run the business.  This facilitates the ability of all consuming services to share a single comprehensive version of the truth, be it order status, purchase history, inventory levels, or fulfillment preferences.

Contact us today to learn more about how RCP can help you develop the right OMS strategy and select the right solution for your unique order management needs.