RETAIL MOBILITY
Develop the right mobile solutions for your customers and store associates
OVERVIEW
Mobile devices are ubiquitous in our lives; dramatically changing how we interact with each other, obtain information and shop. Having a constant, virtually unlimited amount of information at our fingertips has changed consumers’ shopping behavior and elevated our expectations for customer service.
The challenge for retailers becomes defining the right mobile strategy for their customers and business. Many retailers immediately think mobile means having a line-busting mobile POS; however, there are many more ways in which mobile solutions can help retail. These include: consumer-facing mobile apps, customer engagement and personalization tools, back-office functions, shop-floor functions, customer training solutions, proximity marketing capabilities, and customer identification tools.
At RCP, we help retailers figure out the best way to utilize mobile solutions and the right technology solutions to implement. Reach out to us to learn more about how we've helped leading retailers take advantage of retail mobility.
ADDITIONAL RCP INSIGHTS
Thought Leadership, Blog Articles and News Stories
THE POWER OF MOBILE FOR YOUR SALES ASSOCIATES
RCP blog post that discusses the myriad of benefits that arming your employees with mobile
devices can provide to both your organization and your customers
PERSONALIZATION AND MOBILE CAPABILITIES TOP CUSTOMER
ENGAGEMENT PRIORITIES ACCORDING TO NEW RCP REPORT
RCP's 2020 POS/Customer Engagement Survey Report press release that notes
81% of retailers have identified retail mobility as a top priority for 2020