STORE SYSTEMS

Heighten your customer experience and make your associates more productive

OVERVIEW

In today's on-demand economy, online retailers have reshaped customer expectations around shopping and checkout. It's imperative that you assess and address your store technology in a similar fashion. However, with an ever-evolving POS vendor landscape, concerns around customer data and payment security, it can be a challenging endeavor. Our team of POS experts can help you evaluate, develop and implement a store systems strategy that focuses on your business' unique needs.

ADDITIONAL RCP INSIGHTS

Thought Leadership, Blog Articles and News Stories

CAN A NEW POS IMPLEMENTATION BE AGILE?

RCP blog post which discusses how utilizing an agile approach to POS implementations can help reduce

overall timelines and allows retailers to focus on the essential functionality required to go-live for quicker production feedback.

PERSONALIZATION TOPS CUSTOMER ENGAGEMENT PRIORITIES

According to the recent RCP POS/Customer Engagement Survey, Personalization once again remains at the top of

retailer’s priorities heading into 2020, with 56% of retailers identifying that as their #1 Customer Engagement priority.

POS AMBITIONS INCLUDE OMNI-CHANNEL AND ENHANCEMENTS: SURVEY

As merchants consider updates to their point-of-sale systems this year, many—59%—want to add omni-channel

capabilities, finds the 2020 POS/Customer Engagement Survey from Retail Consulting Partners (RCP).