Heighten your customer experience and make your associates more productive
In today's on-demand economy, online retailers have reshaped customer expectations around shopping and checkout. It's imperative that you assess and address your store technology in a similar fashion. However, with an ever-evolving POS vendor landscape, concerns around customer data and payment security, it can be a challenging endeavor. Our team of POS experts can help you evaluate, develop and implement a store systems strategy that focuses on your business' unique needs.
ADDITIONAL RCP INSIGHTS
Thought Leadership, Blog Articles and News Stories
CAN A NEW POS IMPLEMENTATION BE AGILE?
RCP blog post which discusses how utilizing an agile approach to POS implementations can help reduce
overall timelines and allows retailers to focus on the essential functionality required to go-live for quicker production feedback.
PERSONALIZATION TOPS CUSTOMER ENGAGEMENT PRIORITIES
According to the recent RCP POS/Customer Engagement Survey, Personalization once again remains at the top of
retailer’s priorities heading into 2020, with 56% of retailers identifying that as their #1 Customer Engagement priority.
POS AMBITIONS INCLUDE OMNI-CHANNEL AND ENHANCEMENTS: SURVEY
As merchants consider updates to their point-of-sale systems this year, many—59%—want to add omni-channel
capabilities, finds the 2020 POS/Customer Engagement Survey from Retail Consulting Partners (RCP).